Support
Need help with your account, subscription, or using the app? You’re in the right place.
Billing & Trial
3-day free trial, then $9.99/month. Cancel anytime.
If you subscribed through the Apple App Store, billing and cancellations are managed by Apple.
Common questions
How do I cancel my subscription?
If you subscribed on iPhone/iPad, Apple manages your subscription.
- Open the Settings app
- Tap your Apple ID at the top
- Tap Subscriptions
- Select Digital Age Parenting and choose Cancel
If you subscribed elsewhere, email us and we’ll help.
I paid already — how do I restore my purchase?
On iOS, look for a Restore Purchasesoption in the app settings/profile.
If you can’t find it or it doesn’t work, email us from the same address you used to sign up and we’ll help you get access back.
I can’t sign in / I forgot my password
Double-check the email address you used when you created your account.
If you’re still stuck, email us and include the email you’re trying to use.
How do I contact you about a technical issue?
Email us and include what device you’re on (iPhone model + iOS version), what screen you were on, and what you expected to happen.
Apple App Store reviewers
If you’re reviewing the app and need help accessing content, please email us and we’ll respond quickly.